Frequently Asked Questions (FAQ)
Orders & Payments
Q: How do I place an order?
A: Simply browse our collections, add your favourite pieces to the cart, and complete the checkout process securely.
Q: What payment methods do you accept?
A: We accept major credit/debit cards, UPI, net banking through secure gateways.
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🚚 Shipping & Delivery
Q: How long will delivery take?
A: Orders are processed within 2–4 business days and usually delivered within 5–10 business days across India.
Q: Do you ship internationally?
A: At present, we primarily ship within India. For international orders, please contact us at support@gayathriatkar.com.
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🔄 Returns & Refunds
Q: Can I return or exchange an item?
A: We do not accept returns or exchanges. Refunds are only provided if the item is damaged or incorrect.
(NOTE: Parcel Opening Video is mandatory - please record the full unboxing in one single take without any pause or cuts.)
Q: What if my jewellery arrives damaged?
A: Please email us at support@gayathriatkar.com with photos within 48 hours of delivery. Once approved, we will process your refund.
(NOTE: Parcel Opening Video is mandatory - please record the full unboxing in one single take without any pause or cuts.)
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💎 Product & Jewellery Care
Q: Are your jewellery pieces handmade?
A: Yes, all our jewellery pieces are handcrafted with attention to detail. Slight variations make each piece unique.
Q: How should I care for my jewellery?
A: Store your jewellery in a dry, airtight box. Avoid contact with hot water, sweat, perfumes, or harsh chemicals to maintain shine and durability.
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Bulk Orders
Q: Can I request bulk orders?
A: For bulk orders, please contact us directly at support@gayathriatkar.com.
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📩 Contact
Q: How can I reach you for other queries?
A: You can email us at support@gayathriatkar.com